Frequently Asked Questions

Yes, we offer 24/7 emergency plumbing services for critical issues like burst pipes, severe leaks, and sewer backups. We prioritize these calls to prevent water damage to your home.

We provide transparent, flat-rate pricing. We do charge a nominal dispatch fee to get a certified technician to your door, but this fee is often waived if you proceed with the recommended repair work during the visit.

Yes! AquaGuard proudly serves the entire Metro City area, including North Hills, South Bay, Westside, and downtown. Our technicians are stationed locally to ensure rapid response times to any neighborhood in the city.

Absolutely. All AquaGuard technicians are fully licensed, bonded, and insured. We also conduct rigorous background checks and drug testing to ensure your safety and peace of mind while we are in your home.

Yes, we stand behind our workmanship with a satisfaction guarantee. Most repairs come with a 1-year warranty on labor, and new installations often carry manufacturer warranties of up to 10 years depending on the product.

If the same issue recurs within our warranty period, we will return to fix it at no additional cost to you. Your satisfaction and long-term plumbing health are our top priorities.